HR Consulting for Growing Businesses in Des Moines, Iowa & Throughout the US

HR Problems Shouldn’t Become Business Problems.

HR Support for Growing Businesses

Get experienced HR guidance when you need it, without the cost of a full-time HR department. From everyday employee questions to compliance, hiring, performance and difficult workplace situations, HR Excellence Consulting helps you move forward with confidence.

25+ Years of HR Experience | Practical Solutions | Fractional & Project-Based Support

What Brought You Here Today?

Most businesses don’t go looking for HR help until something changes or something happens. Whatever brought you here, you don’t have to figure it out alone.

Growing business team illustration.

We're Growing

The HR processes that worked with 10 employees aren’t working with 30.

Explore Fractional HR Support →

Employee workplace issue illustration.

We Have an Employee Issue

A complaint, performance problem or difficult workplace situation needs attention.

Get Help With an Employee Issue →

HR compliance checklist illustration.

Service Businesses

I’m Worried About Compliance

You’re wondering whether your policies, handbook or HR practices are up to date.

Explore HR Compliance Support →

Overwhelmed business owner managing HR illustration.

HR Is Taking Too Much of My Time

You’re running the business and somehow running HR too.



Explore Fractional HR Support →

Employee turnover illustration.

We’re Struggling With Turnover

Hiring people is one thing. Keeping the right people is another.

Improve Hiring & Retention  →

Business owner with HR questions illustration.

Service Businesses

I’m Not Even Sure What We Need

You know something needs to change, but you’re not sure where to start.

Find Out What HR Help You Need →

A QUICK HR REALITY CHECK

Small business office workspace representing a growing business needing HR support.

Has Your Business Outgrown DIY HR?

There isn’t one magic employee number that means it’s time to get HR help. Often, the signs show up first.

New Title

✓ Managers are handling employee situations differently
✓ Your handbook hasn’t been reviewed recently
✓ Hiring and onboarding feel inconsistent
✓ Employee issues are taking more of your time
✓ You’re unsure whether you're meeting current HR requirements
✓ Your office manager or another employee has become the unofficial HR department
✓ Your business is growing into new locations or states

✓ You need HR expertise—but not necessarily a full-time HR employee

25+

Years of Experience

A Team

Behind Your Business

75 or Fewer

Employees Are Our Expertise

 Shayna, Melissa and Samantha of the HR Excellence Consulting team

HR Experience Built for the Real World of Small & Medium Sized Businesses.

At HR Excellence Consulting, you’re not relying on just one person. We are backed by an experienced team of HR professionals, giving clients access to the support, knowledge and continuity they need as their business grows


With decades of combined experience working with organizations of 75 employees or fewer, our team understands the realities of small business. We’ve spent our careers in environments where people wear multiple hats, resources and budgets matter, and HR solutions need to work in the real world, not just look good on paper.


Melissa, Shayna and Samantha have each experienced that firsthand, balancing responsibilities that extend well beyond HR into operations, customer service, marketing, finance and more. That perspective helps our team find practical solutions that fit the way your business actually operates.


We value relationships, clear communication and getting the job done right without unnecessary complexity.

25+
Years of HR Experience

75 or Fewer
Employees Are Our Specialty

Flexible
HR Support Options
when you need it


HR Support That Fits Your Business

Sometimes you need ongoing HR leadership. Sometimes you need help solving one specific problem. HR Excellence Consulting meets you where you are.

Fractional HR support.

Fractional HR

Experienced HR leadership and support without adding a full-time HR position.


Learn More →

Employee relations support.

 Employee Relations


Guidance for employee concerns, workplace investigations, discipline and difficult conversations.

Learn More →

HR compliance and employee handbooks.

Service Businesses

HR Compliance & Handbooks

Policies, employee handbooks, documentation and HR practices designed to help reduce risk.


Learn More →

Hiring, onboarding and employee retention.

Hiring, Onboarding & Retention

Build better processes for attracting, welcoming and keeping the right employees.


Learn More →

Performance management and manager support.

Performance & Manager Support

Give managers the tools and guidance to handle performance issues consistently.


Learn More →

Employee compensation and benefits.

Service Businesses

Compensation and Benefits

You want competitive pay and meaningful benefits that work for your employees and your budget.


Learn More →

You Don’t Need to Know Which HR Service You Need.

Tell us what’s happening. We’ll listen, ask the right questions and help determine the best next step.

We got it.

Thank you for contacting us.
We’ll get back to you as soon as possible.

This is required
This is required
This is required
This is required
Enter an email Use an address with (@) and (.)
This is required Enter a phone number
This is required
This is required

That didn’t work.

The form wasn’t sent. Please try again.

What Changes When You Have the Right HR Support?

"Melissa is great to work with- welcoming, patient, friendly, and practical. Highly recommend her for your HR needs, especially as a small business owner!"

La Toshia Burrell

"Melissa is great to work with- welcoming, patient, friendly, and practical. Highly recommend her for your HR needs, especially as a small business owner!"

La Toshia Burrell

"Melissa is an incredibly talented human resources professional! She has helped our nonprofit organization become stronger and more efficient through policy development, process management, employee engagement efforts, and so much more. She is trustworthy and honest, and she cares about the organizations she works with and their employees. I highly recommend Melissa for all of your HR needs!"

Cindy West

"Melissa has been an excellent addition to our team at New Hope Healing. As a smaller mental health business, she has provided excellent expertise in HR support that we would not be able to accomplish on our own. She works with you to meet your own goals within your own budget and makes sure you are complaint which has been a huge relief to us!"

Jen Haidar

"Melissa is wonderful to work with! She really meets you where you are at all stages of your business. She helped me with a few areas in my business I didn't even know I needed to address. Highly recommend."

Gretchen Schrock

"Melissa and her team are OUTSTANDING! We're a growing, family-owned business and at the point of needing to hire. This team made the process of learning W-2 so easy. Melissa is patient, kind, experienced, and knowledgeable - everything you want in an HR professional. Highly recommend, 10/10!"

Kalyn Gibson

"Melissa is the best independent consultant I've ever worked with in my career. She's very experienced, savvy, conscientious, and is incredibly creative in resolving sensitive and complicated HR issues. In addition to her high quality work, she is also delightful to work with. She really cares about what she does and supporting clients, and goes above and beyond -- making herself available after hours and prioritizing deliverables when something really tricky and time-sensitive had occurred. You won't be disappointed if you hire HR Excellence."

Ari Bell

"Melissa is great to work with- welcoming, patient, friendly, and practical. Highly recommend her for your HR needs, especially as a small business owner!"

La Toshia Burrell

"Melissa is great to work with- welcoming, patient, friendly, and practical. Highly recommend her for your HR needs, especially as a small business owner!"

La Toshia Burrell

PRACTICAL HR GUIDANCE

Answers to the HR Questions Business Owners Actually Ask.


HR doesn’t have to be complicated. Explore practical guidance from HR Excellence Consulting on employees, compliance, hiring, workplace issues and growing your business.

Employee on gurney after a workplace injury
By Melissa McCoy • September 26, 2026
Learn what employers should do after a workplace injury, including workers’ compensation, employee leave, medical claims, communication and return to work.
Employee handbook with workplace policies and HR guidelines.
By Melissa McCoy • August 21, 2026
Learn what to include in an employee handbook, why annual updates matter and how current policies can support consistency, compliance and your employees.
Employee benefits for small businesses
July 24, 2026
Discover creative, low-cost employee benefits that can improve morale, engagement and retention without stretching your small business budget.
90-day employee onboarding checklist for new hires
May 22, 2026
Use this 90-day employee onboarding checklist to help new hires feel prepared, supported and connected while improving employee retention.
Two professionals smiling during a job interview conversation
April 24, 2026
Is your interview process costing you great candidates? Learn how communication, delays and too many interview steps can cause top talent to walk away.
HR compliance puzzle pieces highlighting workplace compliance
By Melissa McCoy • March 2, 2026
Learn five common HR compliance mistakes small businesses make, from employee classification and overtime to policies, documentation and terminations.

Thank you for contacting us.
We’ll get back to you as soon as possible.

We got it.

Practical HR Advice. Right in Your Inbox.

Employment laws change. Employee situations happen. And most business owners don’t have hours to spend figuring out HR.



Get practical HR guidance, timely reminders and Melissa’s latest HR insights delivered to your inbox.

Subscribe to HR Updates

This is required
This is required
Enter an email Use an address with (@) and (.)

That didn’t work.

The form wasn’t sent. Please try again.

Questions We Hear From Business Owners

  • How do I know if my business needs fractional HR?

    You may be ready for fractional HR support if:


    • You have 10 or more employees and HR responsibilities are becoming more complex.
    • Employee turnover is increasing.
    • You’re dealing with frequent employee complaints or workplace issues.
    • HR responsibilities are taking too much time away from running your business.
    • A current or former employee has filed a civil rights complaint or lawsuit.
    • Employee morale seems to be declining.
    • Employees who were once engaged have suddenly become quiet or withdrawn.
    • Your managers are dealing with employee situations they aren't sure how to handle.

    You don't have to wait for a serious employee issue to get HR help. Fractional HR can provide ongoing support to help you address problems early, strengthen your HR practices and give your leadership team an experienced HR resource to call when questions arise.

  • Can you help us handle a difficult employee or workplace complaint?

    Yes. We can guide you through a wide range of employee situations, including performance, behavior and attendance concerns, as well as more serious matters involving harassment, theft or other workplace complaints.


    When appropriate, HR Excellence Consulting can also conduct workplace investigations to help your organization gather information and determine the appropriate next steps.

  • How many employees should I have before outsourcing HR?

    There isn't one employee number that's right for every business. The type of HR support you need and how often you need it, depends on your organization, industry, growth and workforce.


    For ongoing fractional HR support, we often begin working with organizations at around 10 employees. However, businesses may need HR assistance from the time they hire their first employee, particularly for employee handbooks, policies, compliance, onboarding and other HR requirements.


    Every organization needs HR. Not every organization needs a full-time HR employee. That's where outsourced or fractional HR can be a great fit.s.

  • Can you help with just one employee issue?

    Yes. You don't need an ongoing fractional HR relationship to ask for help with a specific employee situation.


    Whether you're dealing with a performance concern, attendance issue, employee complaint, difficult conversation or another workplace situation, our team can help you determine the appropriate next steps.


    We can also assist with individual HR projects, such as an employee handbook, job descriptions, onboarding processes and other HR needs.

  • Do you work with businesses outside Iowa?

    Yes. HR Excellence Consulting is based in Iowa and supports businesses nationwide. Our HR consultants have experience working with organizations and employees in multiple states, from the West Coast to the East Coast.

  • What's the difference between fractional HR and hiring an HR employee?

    Every organization needs HR support, but not every organization needs a full-time HR employee.


    Fractional HR gives smaller and growing organizations access to experienced HR professionals without adding a full-time HR position. HR Excellence Consulting becomes an extension of your team, providing ongoing HR support based on the needs of your organization.


    Depending on your needs, that may include updating or creating your employee handbook, supporting compliance efforts, helping with hiring and retention, participating in leadership meetings, addressing employee issues, conducting workplace investigations, assisting with workers' compensation claims and reviewing compensation practices.


    With fractional HR, you pay an agreed-upon monthly fee rather than adding another employee to your payroll, benefits and overhead, typically done at about one third the cost of hiring an HR employeea.

  • Can you review our employee handbook?

    Yes. If you already have an employee handbook, we can review it for compliance with applicable state and federal requirements and recommend policies that may need to be added, updated or clarified.


    We can also create new employee handbooks and develop or update handbooks for organizations with employees in multiple states.


    Our handbooks aren't generic templates. We personalize them to your organization, taking into account your workplace practices, mission, values and strategic goals.


    Your employee handbook should reflect how your organization actually operates—not simply be a document that sits on a shelf.

  • Do we need an HR consultant if we already have an office manager handling HR?

    Possibly. An office manager can be an important part of your HR process, but HR involves much more than paperwork.


    An experienced HR professional can provide guidance on complex issues such as medical accommodation requests, employee complaints, harassment concerns, performance issues, leave requirements, investigations and changing employment regulations.


    HR Excellence Consulting can work alongside your office manager, providing HR expertise and a resource to call when situations go beyond everyday administrative responsibilities.


    Even seemingly routine HR paperwork can create problems when it isn't completed correctly. For example, I-9 requirements are detailed, and errors can potentially result in significant penalties. Our team can help review HR processes and identify areas that may need attention.

  • Why should I have an employee handbook?

    An employee handbook helps set the foundation for your organization. It communicates workplace expectations and gives managers a more consistent framework for handling employee situations.


    Clear policies can help managers make more consistent decisions across the organization while helping employees understand what's expected of them.


    As your business changes, your handbook should change with it. That's why we recommend periodically reviewing your handbook to make sure it still reflects your organization, workforce and current HR practices.


    Your employee handbook is one of your organization's most important HR documents. HR Excellence Consulting can create a new handbook or review and update the one you already have.


  • What should I do if I have an HR problem and I'm not sure what service I need?

    Start by telling us what's going on. You don't need to know which HR service you need before contacting us.


    We'll ask a few questions about your organization, such as how many employees you have, where your employees are located and what HR challenges you're experiencing. From there, we can help determine the type of support that makes the most sense for your business.


    HR Excellence Consulting offers flexible HR support for organizations ranging from startups to growing businesses with approximately 75 employees.